REFUNDS AND RETURNS

We are happy to accept returns within 7 days of the order.
Just email us at info@rocheschemist.ie.

If we have already dispatched the order, it needs to be returned to us at Roche's Chemist, 34 Vevay Road, Bray, Co Wicklow, Ireland A98 D9X2 before a refund can be applied.
Once we receive the goods in original packing and condition, we will process the refund.
Once you request to cancel your order / return an item within 7 days following receipt of delivery and we receive the returned item within 10 days of your notification of cancellation / return, we are happy to provide a refund provided that the products are unopened, unused and in the original packaging.

Please allow up to 7 days for refunds to show up in your account, from the date we receive your return. We will refund you by the same method the original payment was received (eg. A credit Card payment payment will be refunded back to the same card or to the same Paypal account). Please note that the speed the refund reaches your account will depends on your bank and not on Roche's Chemist.

Please NOTE: There are some items that cannot be returned: To Include but not limited to: Baby Formula / Baby Teats / Intimate Products